Solutions · Franchise operations

Every location following the right process.

With a real-time view of the entire business: which sites are on track and which need a call today.

The work

Standards are set centrally but carried out by many independent operators.

Standards are set centrally but carried out by many independent operators; field teams can't see which sites are slipping until an audit or a complaint.

Which sites need a call today

Each morning, every site checks in.

Site managers complete the opening checklist in Chat, with photos.

Step 1 of 5

Locations180

Checked in174

The photos are read against the standard.

Most pass. Anything that can’t be read clearly goes to a person, not marked as a fail.

Step 2 of 5

Passed168

For a person3

Six sites need a call, each for a reason.

Two missing checklists, one fridge reading out of range twice this week, and three photos to review.

Step 3 of 5

Need a call6

The field manager calls.

And the outcome of each call is recorded.

Step 4 of 5

CallsRecorded

A standard changes overnight.

From the next morning the checklist changes for every site, and sites inspected under the old version are scheduled for a re-check.

Step 5 of 5

StandardRevised

Re-checksScheduled

Illustrative.

Step 1 of 5

Locations180

Checked in174

Step 2 of 5

Passed168

For a person3

Step 3 of 5

Need a call6

Step 4 of 5

CallsRecorded

Step 5 of 5

StandardRevised

Re-checksScheduled

Who does what

Rules, AI and people, each in their place.

Rules and systemsStandards and checklists by location type, schedules, connections to POS and scheduling.
AI, within a roleRead photos and entries, flag what doesn't meet the standard.
PeopleSite managers do the work; field managers decide follow-up.

What stays

A record you can follow.

Each site's history against standards, used in reviews with operators.

How the knowledge graph works →

First deployment

Daily opening and food-safety checklists for one region.

Start with one process.

Talk to us See how we deliver it Build it yourself